We understand that travel plans may change, and we strive to accommodate our customers as much as possible. However, due to the nature of travel bookings, cancellations and refunds are subject to the terms and conditions set by our partners, including airlines, hotels, and tour operators.
• All bookings are final, and cancellation requests will be handled on a case-by-case basis according to supplier policies.
• If cancellations are permitted, they may be subject to cancellation fees and/or non-refundable deposits.
• Date changes or modifications may be possible depending on availability and supplier rules; additional fees may apply.
• No-shows or last-minute cancellations may result in a 100% charge with no refund.
• In cases of unforeseen circumstances (e.g., medical emergencies, travel restrictions), we recommend contacting us as soon as possible, and we will do our best to assist you.

For further details on your specific booking, please review the terms before confirming your purchase or contact our support team at +971 428 404 70

We highly recommend purchasing travel insurance to protect your trip from unexpected changes.