We are committed to providing a seamless and efficient booking process for our customers. Below are the details regarding the delivery of our travel-related products and services:
1. Delivery Process
• Upon successful booking and payment confirmation, customers will receive their travel documents, tickets, or booking confirmations via their preferred method (email, SMS, or postal mail if applicable).
• For digital services (e-tickets, hotel vouchers, itineraries), delivery is electronic and instant once payment is verified.
• Physical documents (if applicable) may be shipped through a courier service based on the selected delivery method.

2. Delivery Fees
• Digital delivery (via email or SMS) is free of charge.
• Physical delivery (if required) may incur shipping fees, which will be communicated during the booking process.

3. Delivery Timelines
• Local Bookings: Confirmation emails/SMS are typically sent within minutes to a few hours after payment.
• International Bookings: Some travel documents may take 24–48 hours, depending on the provider’s processing time.
• Physical Documents: If courier services are required, delivery times may vary based on location and shipping method.

4. Payment Confirmation
• Customers will receive a payment confirmation via email or SMS immediately after completing their booking.
• If payment verification is required, confirmation may take up to 24 hours in some cases.
• If confirmation is not received within the expected timeframe, please contact our support team at [insert contact info] for assistance.

We highly recommend reviewing your confirmation details upon receipt and reaching out if any corrections or modifications are needed.

For further inquiries, please contact our customer service team.